“Americans are just beginning to regard food the way the French always have. Dinner is not what you do in the evening before something else. Dinner is the evening.”
Art Buchwald
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SERVICE
We hire only the most polished waitstaff to serve our clients and their guests. Our unparalleled service standards ensure each individual is professional, polite, attentive and gracious. Below is an overview of our Service Standards.
- Every host and event is unique. We are committed to remaining flexible, and will be happy to adapt to meet your wishes.
- We will always be gracious, polite and responsive to our guests, as well as our co-workers. It is our aspiration to anticipate and take care of your needs, even before you think to ask.
- You should feel like a guest at your event, so we will make ourselves present and attentive at all times.
- We encourage our staff to do their work with purpose, and do it right the first time.
- Following proper service etiquette, our waitstaff will always serve food from left and beverages from the right, clearing plates and glasses from the right.
- All seated dinner service is synchronized.
- Hosts are served last, and ladies are served first, unless you request a different order of service.
- Our goal is always to keep service snappy. We plan for efficient starts and exits, cleaning as we go. To make the best use of our help, we use “between-time” to help reduce “end-time.”
- Wait staff and team members are instructed to leave all locations in better condition than when we arrived.
- We follow the Golden Rule — do unto others as you would have them do unto you.
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